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Know Your Rights

Flight Disrupted? Get Compensated

Airlines owe you up to $600 for delays, cancellations, and overbookings. Check your eligibility in under 3 minutes — it costs nothing unless you get paid.

When Are You Eligible?

You may be entitled to financial compensation in any of these situations, regardless of the ticket price you paid.

Flight Delayed 3+ Hours

Up to $600

If your flight arrived more than 3 hours late at the final destination, you are entitled to compensation of up to $600 under EU261. The delay is measured at arrival, not departure.

Flight Cancelled

Up to $600 + refund

When your flight is cancelled less than 14 days before departure and no suitable alternative is offered, you have the right to a full refund or rerouting, plus up to $600 in compensation.

Denied Boarding (Overbooking)

Up to $600

Airlines regularly sell more tickets than available seats. If you are involuntarily denied boarding due to overbooking, you are entitled to immediate compensation.

Missed Connection

Up to $600

If you missed a connecting flight because your first flight was delayed, and both were on the same booking, the airline must compensate you for the total delay at your final destination.

EU261 Regulation

How Much Can You Claim?

Compensation amounts are fixed by law based on flight distance, not your ticket price. Even budget airline passengers receive the same compensation.

Short-haul (under 1,500 km)

Delay: 3+ hours

$280 (€250)

Medium-haul (1,500–3,500 km)

Delay: 3+ hours

$450 (€400)

Long-haul (over 3,500 km)

Delay: 3+ hours

$670 (€600)

Long-haul (over 3,500 km)

Delay: 3–4 hours

$335 (€300) — 50% reduction

Applies to all flights departing from the EU and flights arriving in the EU on EU-based airlines

How It Works

Claiming compensation is simple. No upfront costs, no paperwork headaches — legal experts handle everything.

1

Enter your flight details

Provide your flight number and travel date. The system checks your eligibility instantly against airline and airport data.

2

Review your claim

See exactly how much compensation you could receive. The assessment considers the reason for disruption, distance, and delay duration.

3

Submit & let experts handle it

Legal experts take over your case and deal directly with the airline. You pay nothing unless the claim is successful.

Legal Framework

Your Passenger Rights

EU Regulation 261/2004

Covers all flights departing from EU airports and flights arriving in the EU on EU-registered carriers. Establishes fixed compensation amounts regardless of ticket price.

US DOT Regulations

The US Department of Transportation requires airlines to compensate passengers for involuntary denied boarding and has rules on tarmac delays and refunds for cancelled flights.

Montreal Convention

An international treaty covering airline liability for baggage loss, damage, and delays on international flights. Allows claims for proven damages up to ~$7,000.

Right to Care

During delays of 2+ hours, airlines must provide free meals, refreshments, and communication. For overnight delays, hotel accommodation and transport are required.

Frequently Asked Questions

How far back can I claim?

Under EU261, you can typically claim for flights up to 3 years back (6 years in the UK). Deadlines vary by country, so check as soon as possible.

Does this apply to non-EU airlines?

EU261 applies to all flights departing from an EU airport (any airline) and flights arriving in the EU on EU-registered airlines. US DOT rules cover flights to/from the US.

What if the delay was caused by bad weather?

Airlines are not required to pay compensation for extraordinary circumstances like severe weather, air traffic control strikes, or security threats. However, they must still offer care (meals, accommodation) and rerouting or refund.

Do I need to pay anything upfront?

No. AirHelp works on a no-win, no-fee basis. They only charge a service fee if your claim is successful and you receive compensation.

How long does a claim take?

Most claims are resolved within a few weeks, but complex cases involving legal action can take several months. You can track progress online at any time.

Can I claim if I accepted a voucher from the airline?

Possibly. Accepting a voucher does not always waive your right to financial compensation, especially if you were not informed of your rights at the time. It depends on local law.

Don't Let Airlines Keep Your Money

Millions of passengers are eligible but never claim. Check your flight now — it's free and takes less than 3 minutes.

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